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FilipePitacho

About me

Who am I

A man with a strong will to learn and grow up personal and professionally. Always looking to be updated with latest tech tends and concepts.
I love sports, those ones that require physical effort. My main sport is Surf, which is more than a sport, is a life style.
My life main goal..happiness.

What do I know

As technical skills I can identify Miscrosoft Visual Studio .Net, ASP.Net, C#, LINQ, CSS3, HTML5, JavaScript, JQuery, Sharepoint 2012, TIA, XML, PL/SQL, Microsoft SQL Server and DB2 as tools and technologies that I know and I worked with.
Although, so or more important then tech skills there are soft skills like Resilience, Communication capacity, Teamwork, Flexibility, Troubleshooting, Integrity, Professionalism, Work ethic, Responsibility, Creativity, Emotional Intelligence and Organization those I identify myself with.

Skills

HTML5
CSS3
JAVASCRIPT
C#
JQUERY
BOOTSRAP 4
DB2
SQL SERVER
SHAREPOINT

Education

1997 - 2004
Externato João Alberto Faria
2005 - 2009
Instituto Superior de Engenharia de Lisboa (ISEL)
Computer Science and Computer Engineering
2017
FLAG
UX/UI designer for Web & Mobile

Professional Experience

2009
Portugal
Deloitte
Implementation of a portal to support human resources and financial functions. The aim was to help the organization of firms.
2009
Portugal
Deloitte
Corrective maintenance of housing mortgage workflow application, providing support to application users.
2010 - 2011
United Kingdom
Public Sector
Development and application maintenance of a website that aims to provide information and services to the citizens of the county. Provides community information and pages aimed at promoting the council locally and abroad. Council, business, travel, health and caring, enjoyment and living. Integrated in the website maintenance team in 2010 and 2011. Incident management was supported by JIRA, a ticketing management tool.
2012
Denmark
Insurance Company - Non Health
Part of projects development team, this project was related to insurance department. This role was focused on development phase of front-ends. The focused front-end (SVT - Sales Vendor Tool) has a main goal to sell insurance policies, which provides support to all field vendors. Part of projects maintenance team, this project was related to insurance department. This role was focused on maintenance and incident management phase of front-ends initiative. The target front-end (SVT - Sales Vendor Tool).
2013
Angola
Insurance Company - Non Health
Part of TIA consolidation and capacitation maintenance team, a project based on a core insurance system. The role is focused on maintenance and incident management phase of TIA initiative.
2014 - Current
Portugal
Insurance Company - Health
Part of development team focused on evolution and mantainance of a web portal. This portal is a web portal to provide support to Call Center team with all information about providers, customers, policies, claims etc, as well as register all customers and providers iterations with the team (Call Center). This portal has also a focus on providers contracting creation and management. Owner of claims management system, later delegated to other worker due the work load.

What I do

Web development

Websites development, from scratch

User Flow & Wireframes

User research to understand the user needs and creation of wireframes to understand the solution flow and usability

Web Design & UX

Definition of Web Design and knowledge on UX to apply its concepts to increase product value

Visual Design

Definition of visual design of product with focus on users and the product

Portfolio

Media presence

UX – The way it works

A evolução do conceito e a sua importância na capacidade que um projeto online tem ou não de agradar e fixar o seu público-alvo são o tema de um artigo de opinião da autoria de Filipe Pitacho, consultor da Mind Source.

Como a Blockchain poderá moldar o futuro

Blockchain trata-se de uma tecnologia emergente, para ser mais preciso de um padrão de desenho tornado conhecido pela Bitcoin, e tem estado a dar que falar.

Cria valor, agiliza!

Metodologia ágil (agile) traduz-se em trabalhar de forma iterativa, contemplar e valorizar o feedback, solucionar problemas apenas com o necessário e acrescentar valor ao produto final.

Bots – Uma nova forma de navegar

Os bots estão a evoluir rapidamente e pode trazer muitas vantagens na aplicação em diferentes áreas de negócio como explica Filipe Mensurado Pitacho.

"Bots": uma boa aposta?

Um computador não é uma pessoa, portanto, não substitui a interação humana. Mas, ainda assim, até que ponto a interação humana acrescenta valor no contexto dos call-centers?

Know
me
better

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